Medical
Deputy Executive Manager, Customer Experience
Sizable healthcare organization
Salary negotiable
A Sizable healthcare organization is looking for a Deputy Executive Manager, Customer Experience to join their team.
About the role
This is a team leading role within a healthcare related environment, supporting commercial, clinical, operational or professional service priorities. The successful candidate will coordinate stakeholders, monitor service quality and support process improvement while maintaining a strong understanding of healthcare standards and business needs.
• Support healthcare commercial clinical or operational initiatives across the organization.
• Coordinate professional stakeholders internal teams and service delivery requirements.
• Monitor service quality compliance reporting and improvement actions.
Requirements
• Degree holder in healthcare, life sciences, business or related disciplines.
• Relevant experience in healthcare, medical sales, operations or service management.
• Strong communication, reporting and stakeholder management skills, with awareness of compliance, service quality and process improvement.
Highlights
- Healthcare leadership exposure
- Service quality and stakeholder scope
- Stable healthcare platform