Deputy Executive Manager, Customer Experience

This is a team leading role within a healthcare related environment, supporting commercial, clinical, operational or professional service priorities. The successful candidate will coordinate stakeholders, monitor service quality and support process improvement while maintaining a strong understanding of healthcare standards and business needs.

Key Responsibilities

• Support healthcare commercial clinical or operational initiatives across the organization.
• Coordinate professional stakeholders internal teams and service delivery requirements.
• Monitor service quality compliance reporting and improvement actions.

Degree holder in healthcare, life sciences, business or related disciplines with relevant experience in healthcare, medical sales, operations or service management. The candidate should have strong communication, reporting and stakeholder management skills, with awareness of compliance, service quality and process improvement.